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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie McGee

Connie McGee

October 27, 2024

5  out of  5
rating by Connie McGee
"I was really trying to put 10+ stars...it wouldn't let me!!! I am so grateful for Phyllis aka Philisophus, she is absolutely GREAT, SUPER DUPER, CONSIDERATE, GENEROUS, FRIENDLY AND SUPERB (shall I go on?) all wrapped in one little package...Peggy and the rest of her team are wonderful too!! When our house burned to the ground in April, Phyllis came out there and stood there with me, hugging and crying. No one can possibly know the heartache watching everything you work for going up in smoke and I really appreciated her being there. Peggy went to the ER to check on my husband, Stephen. This is why you get insurance with local people so you are not just a number on a policy. You have someone you can call or walk in their office if you ever need help. The whole office has always been there for us whether it was Stephen's driving, our house and/or just being supportive with all our family has gone thru the last two years. Phyllis goes way above to help her customers and treats us like family...I think I'll keep her around!!! Presley loves her too!! Thank you Peggy Sullivan and all your team."
We responded:
"Connie, you and Adam are family to us. We want to always be there for both of you when you need us. Phyllis is a truly amazing lady. She considers you to be an amazing lady and a true friend. As Phyllis continues to bring you compassion as you two work together, remember the entire team is here to help as well. We truly love you both. Thanks for the incredible review. "
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Wanda Maynor

October 21, 2024

4  out of  5
rating by Wanda Maynor
"131008 odometer for Chevy trax"
We responded:
"Wanda, thank you for the 4 stars. We will update your odometer reading so to stay on top of your drive safe and save discount. "
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Real Talks With MsNeicy

September 24, 2024

5  out of  5
rating by Real Talks With MsNeicy
"This has been by far the best experience I've ever had. Customer service is awesome and they really treat you like family 🥰"
We responded:
"Thank you for the wonderful 5 Star review. Customer Service is our passion. Our entire team is dedicated to making sure all of our customers receive remarkable customer service. It is so nice when it has been recognized. "
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Willard henderson

September 24, 2024

5  out of  5
rating by Willard henderson
"Great helping in choosing coverage help me find renters insurance and look into a new life. Insurance policy would definitely recommend."
We responded:
"Thank you for the 5 Stars. We know how insurance can be a challenge for our policyholders, so we try to make sure and explain the coverages. Life insurance is so important to a family, and we get that. Therefore, we do everything we can to get our customers set up on life insurance. We are so glad you cared enough about your family that you put this in place. "
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Sandra Smith

September 20, 2024

5  out of  5
rating by Sandra Smith
"Melissa is my Agent and has been great taking care of all our needs, automobiles,homeowners and life insurance. She has always been very warm and professional. Thank you Melissa!!"
We responded:
"Thank you for the 5 Star review. Melissa is an amazing part of our team, and we feel so blessed to have her. It is very nice of you to recognize her. "
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Latoya Washington

September 19, 2024

5  out of  5
rating by Latoya Washington
"Alyssa is very helpful and nice. She is the one that's always helping me and service is always good. They know how to take care of there customers at state farm."
We responded:
"Latoya, thank you for your compliment. Alyssa is a dedicated team member, and we are so proud of her loyalty to our customers. Five Stars is a big deal for us so thank you very much. "
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Kelsey

September 19, 2024

5  out of  5
rating by Kelsey
"Amazing, kind and knowledgeable staff!"
We responded:
"Wow, we love 5 Stars. Thank you so much. Our team strives to be the best when it comes to helping our customers. it is so very nice to be noticed. Thank you again. Peggy"
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John Doe

September 17, 2024

5  out of  5
rating by John Doe
"Ashley at Peggy Sullivan State Farm was a great help"
We responded:
"Thank you for the 5 Stars! Ashley is amazing and our team is blessed to have her. We appreciate your recognizing her efforts to be remarkable to our customers. You are wonderful. "
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Christin McLain

September 13, 2024

5  out of  5
rating by Christin McLain
"Ali is very knowledgeable, informative, and personable. Highly recommend."
We responded:
"Thank you for the amazing review. Our team is incredibly fortunate to have Ali on our side. As a team, we are dedicated to providing our customers with remarkable service each and every time you work with us. This makes it easy to recommend us! Thanks for noticing Ally and exceptional characteristics. "
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Kenyada Brooks

September 12, 2024

5  out of  5
rating by Kenyada Brooks
"Kristina was very helpful and answered all the questions I asked about different types of coverage to fit what I could pay. Thank you so much for being patient with me and answering all my questions. You was very kind and helpful ☺️"
We responded:
"Kenyada, Kristina was tickled when I shared your wonderful review with her. She is one amazing lady. We feel super blessed to have her on our team. Car insurance can be intimidating so we understand why there can be a lot of questions. This is a perfect example of how an agency is important when looking for insurance. Thank you again!!!"
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TTV_ firelion

September 11, 2024

5  out of  5
rating by TTV_ firelion
"Phyllis is great. She always follows up on her claims"
We responded:
"Phyllis is absolutely amazing!! Her expert service and follow up practices are something that we brag about. Therefore, we appreciate you compliment as well. Thank you for the amazing 5 Stars.."
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Tiffany Blackman

September 6, 2024

5  out of  5
rating by Tiffany Blackman
"I call State farm and Ms Alissa answered, told her what the problem was, and she said let her make a phone call and she would call me back. She called me back and something was going on with my phone and I decided to call her back and she answered again and we took care of the situation and I am Grateful 🙏🏿🙌🏿❣️"
We responded:
"Tiffany, thank you for the 5 Star Review. Our team is dedicated to providing you with remarkable customer service. We strive each and every day to make our customers happy. Alyssa is amazing and I appreciate how she delivers on our promise. Thank you for giving us exactly the 5 Stars we need to continue to grow..."
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Katie Rodriguez

August 22, 2024

5  out of  5
rating by Katie Rodriguez
"Kristina is fabulous! She is wonderful to work with, got us a great deal, and truly cares!!!!"
We responded:
"Thank you for the 5 Star Review. Kristina is an incredible asset to our team and truly cares. As a new customer, our goal to make each and every interaction with our team remarkable. We are here to answer any questions you may. Thanks again and have a great day. Peggy"
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Gerald Adams

July 10, 2024

5  out of  5
rating by Gerald Adams
"Very nice and great customer service. Thank you Kristina T. for doing my policy. Now, I'm ready to ride! Highly recommend!"
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Susan Lomax

June 24, 2024

5  out of  5
rating by Susan Lomax
"Peggy and her team are always helpful and informative. Their personal touch means all the difference in the world. I would recommend her to anyone!"
We responded:
"Thank you! We are dedicated to providing remarkable service each and every time you need us. It is so nice to have you recognize our efforts. Have a fabulous day!"
Profile photo of Charity Reece

Charity Reece

June 20, 2024

5  out of  5
rating by Charity Reece
"Excellent service today!!! I'm so excited with switching with State Farm! Kristina & Kendell is awesome!!!!👍👍👍👍👍 A total thumbs up! I definitely recommend these 2 representatives!! Please keep these 2 representatives! Please!🤗🤗🤗"
We responded:
"Charity, thank you for this wonderful review. Kristina and Kendell are amazing! They work hard to make every interaction with us a remarkable experience. We enjoyed the ray of sunshine that you shared with us today. Sincerely, Peggy and your State Farm Team"
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Christopher Harris

June 18, 2024

5  out of  5
rating by Christopher Harris
"The ladies in that place was very classy, quick service friendly,and this chick named Kindle took care of business!!!!"
We responded:
"Christopher H: Thank you for sharing your experience! We’re thrilled to hear that you received top-notch, friendly service from the team. Kindle, in particular, did an outstanding job handling everything efficiently. If you ever need further assistance, don’t hesitate to reach out! -Peggy "
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Laura Holland

June 9, 2024

5  out of  5
rating by Laura Holland
"Always smooth and easy whether home, auto, life etc. Alyssa is absolutely amazing. Always quick and helpful with whatever needs or changes arise."
We responded:
"Thank you for taking time to let us know how we are helping our customers. It is important to our team to make any and all life changing events as easy as possible! "
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Kenneth Ritchie

May 31, 2024

5  out of  5
rating by Kenneth Ritchie
"Kristina was great and full of information and got me the coverage I need"
We responded:
"Thank you for your feedback! We're delighted to hear that you found our service friendly. Your satisfaction is very important to us. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Peggy & Kristina"
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HoMeStUcK413honk

May 23, 2024

5  out of  5
rating by HoMeStUcK413honk
"Friendly service"
We responded:
"We are so pleased that you recognized our friendly service. It is part of our vision and mission to provide remarkable service each and every day. Thank you. "
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Deon Here

May 20, 2024

4  out of  5
rating by Deon Here
"Peggy’s very intuitive and has great team they care a lot. Also sent me birthday card this month 🥹😇"
We responded:
"Thank you Deon for the 4 Stars. Our customers mean a lot to us, so we enjoy celebrating Birthdays by sending out cards. Its the small things that make us all smile. Enjoy a wonderful day! Peggy and her team.."
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susan dejohnette

May 8, 2024

5  out of  5
rating by susan dejohnette
"After an accident, My agent, Peggy Sullivan arrived at the scene to make sure I was fine & needed no medical attention. I will always be grateful for her being at the scene for emotional support, and she spoke with the officer as well. Later, she initiated claim process. All in all, she has exhibited nothing short of exceptional service, and I intend to be a lifelong customer. Susan West Monroe, LA"
We responded:
"Susan, thank you so much for sharing such a heartfelt account of your experience. It's incredibly rewarding to hear how we were able to provide you with not only experienced support but also emotional reassurance during such a stressful time. Our commitment to being there when you need most truly reflects the core values we strive to uphold every day. Thank you again for your support and for taking the time to express your gratitude. We look forward to always being there for you when you need us. Sincerely, Peggy "
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Dedra Hughes

April 13, 2024

5  out of  5
rating by Dedra Hughes
"Great customer service!"
We responded:
"Debra, Thank you for the outstanding review. We are dedicated to our customers and making sure they are taken care of. Our commitment to you is to help make life just a little easier. Have an incredible day, Peggy"
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Emmaly Desonier

March 4, 2024

5  out of  5
rating by Emmaly Desonier
"Ally Tyler was my insurance agent today, & she is AMAZING!! Was so sweet and helpful. She fully answered the millions of questions I have!! I will be calling her for any and all of my future insurance needs!"
We responded:
"Emmaly, Thank you so much for the compliment. Ally is passionate about helping our customers, so she was glad to answer all your questions. Our entire team works with that same perception so please reach out each and every time you need us. Have a great day, Peggy"
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Haley Cohenour

February 28, 2024

5  out of  5
rating by Haley Cohenour
"Alyssa is helpful, knowledgeable, and very responsive. She cares about what she does and can answer any question you ask of her."
We responded:
"Haley, thank you for sharing your experience with Alyssa. She is a true asset to the team and I agree, really caring and helpful. Please know that Alyssa and our office are always here to provide our knowledge whenever needed and are always here whenever you need a quick answer. ~Peggy"