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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Pedyfoot

April 14, 2026

5  out of  5
rating by James Pedyfoot
"Melissa & Janet at Peggy Sullivans office was very polite and explained everything to me in detail. She was not in a hurry like some companies do. Thank you for all your help"
We responded:
"Thank you for the 5 Star review. Janet is an amazing team member. We work hard to explain coverages in detail so that our customers can understand their coverages. Insurance can be complicated so we like to explain in detail. Dia is our tech savvy team member. Sometimes it can be challenging, and Dia helps us all. Thank you for recognizing our efforts. We are here to help you with anything you need. "
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Antonio Sanders

April 10, 2026

5  out of  5
rating by Antonio Sanders
"My experience at State Farm with Ms. Janet was amazing, she was very helpful and very great at explaining the different life insurance policies and giving me a breakdown of how everything works and helped me successfully converted over to my new policy."
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Lueshana Dowles

April 7, 2026

5  out of  5
rating by Lueshana Dowles
"Janet was outstanding and knowledgeable"
We responded:
"Thank you, Lueshana, for your feedback! We're glad to hear that Janet's knowledge made a positive impact on your experience. Your support means a lot to us. "
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Dusten Powell

April 3, 2026

5  out of  5
rating by Dusten Powell
"Absolutely amazing very informative and kind and very helpful our transactions were very easy thanks to Mrs Janet with Mrs Peggy Sullivan's office...even took.care of my boat which was great.."
We responded:
"Thank you for the 5 Star review. Our team gets so excited when our customers recognize us for our service. Janet is an amazing part of our team, and we are blessed to have her. As you run into anything we can help you with do not hesitate to give us call. We take pride in helping make life easy! Have a great day, Peggy"
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David Cushman

April 1, 2026

5  out of  5
rating by David Cushman
"Peggy Sullivan the Cushman family had a good experience today from Janet fatheree on customer service and being patience with us transitioning from another insurance company to State farm"
We responded:
"Thank you so much for your review and for trusting us to provide you with the coverage you need to protect your family. Janet truly loves what she does and I'm so glad her passion for protecting families was part of your experience with us! "
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Tiffany Earl

April 1, 2026

5  out of  5
rating by Tiffany Earl
"My experience with Diana West was awesome she helped me with everything I needed it I came in to get a business policy and was very satisfied, go see her."
We responded:
"Tiffany, Thank you for the 5 Star review. Our team is dedicated to making your insurance easy and specific to just what you need. Diana is exceptional when it comes to customer service. Thank you for taking time to recognize her."
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georgia stiles

March 31, 2026

5  out of  5
rating by georgia stiles
"Phyllis is so wonderful she has has been helping me with my claim and explained everything to me thank you Phyllis you are awesome"
We responded:
"Five Stars is our goal when it comes to taking care of our customers. Thank you for recognizing our team's efforts. We are excited to have the opportunity to serve you. "
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Ghost Face

March 30, 2026

5  out of  5
rating by Ghost Face
"Ashley and Alyssa were very helpful. This is a great agency!"
We responded:
"We love your 5 Star Review. Ashley and Alyssa are one in a million. Thank you for recognizing them and all their hard work. Have a great day. "
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Bethany Roberts

March 30, 2026

5  out of  5
rating by Bethany Roberts
"Ashley and Alyssa were super helpful and super sweet"
We responded:
"Thank you for the 5 Star Review. Ashley and Alyssa are great. I know they are thrilled that you recognized their efforts to be remarkable each and every time you interact with them. "
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lakesha boyd

March 30, 2026

5  out of  5
rating by lakesha boyd
"Kendra answered all my questions I had a about renters insurance. She also gave me quote on autos and I will be switching over to SF in April!"
We responded:
"Wow, we love a 5 Star review. Kendra is amazing and our team is excited to welcome you to our agency. Our goal is to make life easy when it comes to insurance. We are here to help whenever you need us. Thank you again. "
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Casey Jones

March 26, 2026

5  out of  5
rating by Casey Jones
"Thanks Kendra!"
We responded:
"Thank you for the 5 Star review. Kendra is amazing. She is so attentive to our customers' needs, and it truly shows. Our team is dedicated to making sure each time you deal with our office you have a remarkable experience. It is so nice when our great service is recognized. Thank you again. "
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Faye Stuart

March 24, 2026

5  out of  5
rating by Faye Stuart
"I have been a State Farm customer for over 50 yrs...uninterrupted...and Peggy and her staff have taken care of my insurance needs for the past 6 yrs. They have absolutely surpassed all others with the best customer service I have experienced over the years. They regularly review my coverage to see where they can save me money and take the initiative to reach out to me with this information. I have my agent's cell number!! They treat you like you're their only customer."
We responded:
"We sure have enjoyed helping you. Our goal is to be remarkable. I feel blessed that I have you as a customer and I look forward to many more years of us helping each other. Thank you so much."
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Maci James

March 24, 2026

5  out of  5
rating by Maci James
"Phyllis and the entire team has really been extremely helpful. I had a fire before Christmas. There are several different agents involved when it comes to a fire. Phyllis has been able to coordinate with everyone to get me to the finish line. I feel well taken care of when it comes to questions being answered, support and reassurance,"
We responded:
"Maci, thank you for the 5 Star review. Phyllis is amazing and our team is so blessed to have her. The true winners are our customers that is for sure. She knows how to keep the situation flowing so the customer gets the end result they are looking for. Thanks again for recognizing her hard work. Have a fabulous day!"
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Mary Reed

March 23, 2026

5  out of  5
rating by Mary Reed
"Kendra help me with a claim. She was nice and knowledgeable."
We responded:
"Thank you so much for the 5 Star Review. Kendra is an amazing part of our team. She is extremely knowledgeable and so willing to help. Our entire team is dedicated to making each experience with our office remarkable. It will make our team so excited to see your review. Have a fabulous day!"
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Sharon Tillman

March 20, 2026

5  out of  5
rating by Sharon Tillman
"Ms. Melissa was very patient and very detailed. I enjoyed listening and talking to her."
We responded:
"We are super excited to see all 5 Stars! Thank you so much. Melissa is an incredible part of our team. She makes insurance see easy as she answers your questions. She is a dream employee. Please keep us posted for any other questions on your auto, home and life insurance. We work to stay remarkable."
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Penny Goods Powell

March 19, 2026

5  out of  5
rating by Penny Goods Powell
"I had an excellent experience working with Janet at the Peggy Sullivan State Farm office for my auto insurance. She was extremely professional, knowledgeable, and patient while helping me find the best coverage for my needs. Janet took the time to explain all of my options clearly and made sure I felt confident in my decision. Her customer service was truly outstanding, friendly, responsive, and genuinely caring. It’s rare to find someone who goes above and beyond like she does. I highly recommend Janet to anyone looking for reliable and trustworthy auto insurance assistance!"
We responded:
"Now this is impressive! Thank you for recognizing Janet and her efforts to be remarkable. Insurance can be a challenge so when you have someone like Janet to help you understand it does make you feel more comfortable. Our team strives every day to be remarkable so please let us know when you need us. "
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Andrew Clack

March 19, 2026

5  out of  5
rating by Andrew Clack
"The team is friendly and knowledgeable. I switched home, auto and boat, and am now paying a quarter of what I was. The team being great is just icing on the cake. I would let rude people sell me insurance for that amount of savings, but they give a better price while being kind. Couldn't ask for more."
We responded:
"Oh my!!! This review made my day. We do work so hard to be pleasant and remarkable every time you interact with us. Thank you for recognizing us! We look forward to talking with you soon. "
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Shawanda Bolden

March 19, 2026

5  out of  5
rating by Shawanda Bolden
"Ms Melissa was very professionally and helpful as always with a smile on her face."
We responded:
"Wow! We love a 5 Star Review. Melissa is an amazing part of our team and we are so blessed. It was extremely nice of you to recognize her efforts. Our team strives to be remarkable every time you interact with us. Thank you so much and have a fabulous day. "
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tony montano

March 13, 2026

5  out of  5
rating by tony montano
"Very professional, highly recommend, patient and explained everything."
We responded:
"Thank you for the 5Star review! Our team loves it when our efforts to be remarkable are recognized! It is so worth it to us. Each one of us are committed to make every interaction remarkable. Thank you again and have a great day."
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James Pettis

March 11, 2026

5  out of  5
rating by James Pettis
"Phyllis was absolutely amazing at handling my claim after an unfortunate accident sent me into their office for the first time. From the moment I walked in the door until I left, I was treated like family by someone who genuinely cares about all of their customers. This makes a huge difference for someone who has just experienced a traumatic event, something you can't get from a phone call to an agent hundreds of miles away that has no idea who you are. I cannot recommend Peggy Sullivan State Farm enough!"
We responded:
"This is the best recognition for my team. Thank you for the 5 Star reviews. We realize that when you have a claim situation, it can be such an awkward time. Your adrenaline is high and a lot of time our customer's panic. We are here to help. Phyllis is a pro at this now. She can do whatever is needed to help keep you on track. Thank you again. "
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Brandon Williams

March 10, 2026

5  out of  5
rating by Brandon Williams
"Ms Janet was very knowledgeable about explaining to me about the policy I had chose and I am really glad that I chose State farm for my renters insurance and my car insurance thank you for helping me save a good bit of money God bless"
We responded:
"Brandon, thank you for the 5 Star Review. Janet is an amazing team member that goes over and above to make sure she gets the policy that is right for the customer. Our team works together to help when needed. Please give us a call when you need anything. Thank you again!"
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96 Watts

March 9, 2026

5  out of  5
rating by 96 Watts
"Melissa conville is the bomb!!!"
We responded:
"Thank you for this amazing 5 Star review and recognizing Melissa! Melissa is an amazing part of our team. We strive to make every interaction a BOMB! Have a great day."
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Quanita Ellis

March 7, 2026

5  out of  5
rating by Quanita Ellis
"I visited Peggy Sullivan's office to get assistance with the Safe Drive setup. I was greeted with a smile from office rep Kendra. She was very professional, patient and very willing to assist me. I left with a smile. Thank you Kendra!"
We responded:
"Wow! We love it when our customers leave feeling happy. Your smile said it all for us. Kendra is an amazing part of our team, and we love her dedication to making our customers happy. Thank you so much for recognizing her! I hope your day is fabulous. "
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Wynona Harris

March 6, 2026

5  out of  5
rating by Wynona Harris
"Dia is a very nice and friendly person at State Farm and I appreciate her service and thank you for joining the State Farm team at Peggy Sullivan."
We responded:
"Thank you for the 5 Stars. Dia is an amazing team player, and she is excellent in delivering customer service. Our team strives to give you the best experience possible when working with us on your car, home, renters, life and disability policies. The fact that you recognized our amazing service is so amazing. "
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Rebekah Anderson

March 6, 2026

5  out of  5
rating by Rebekah Anderson
"Peggy Sullivan - State Farm is awesome, Melissa is very knowledgeable, responsive, and gets the job done."
We responded:
"Thank you for the 5 Star review! Melissa is an amazing part of our team. She is passionate about her work and her customers. Our team is dedicated to making each interaction with our office remarkable. Thank you for recognizing our efforts. "