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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Choclate Vanalla

Choclate Vanalla

July 10, 2026

5  out of  5
rating by Choclate Vanalla
"Excellent service!!"
We responded:
"Well, I love the 5 Star Review! This truly makes our day when we have customers recognize us for our dedication to them. Our goal is to make life go smoothly each and every time we interact with you. Thank you for sharing our success. "
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Maketa Copeland

July 6, 2026

5  out of  5
rating by Maketa Copeland
"I was great by Danielle who was sweet, offered me water and. Homemake cookie. She was do quick to help me with my needs. I love my agent and staff"
We responded:
"Thank you, Maketa, for sharing your experience! It's wonderful to hear that Danielle made you feel welcome with her sweet gesture and quick assistance. We're glad to have you as part of our State Farm family."
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Derrick Norwood

July 3, 2026

5  out of  5
rating by Derrick Norwood
"My sister, Vanessa Sapp informed us of how great State Farm was to her and her family so when we started researching a new carrier, State Farm came to mind. We contacted Peggy Sullivan insurance and reached Janet. She was amazing explaining the benefits and services to us."
We responded:
"Thank you for the 5 Star Review. Janet is amazing and her passion for customer's does not go unnoticed. Our entire team is here when you need anything. Have a great weekend, Peggy"
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keir smith

June 30, 2026

5  out of  5
rating by keir smith
"i had a wonderful time with janet she help me get everything i needed she worked very hard to make sure i was satisfied thank you"
We responded:
"We appreciate you, Keir! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you!
"
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Amber Brooks

June 30, 2026

5  out of  5
rating by Amber Brooks
"Alyssa is one of the sweetest people you'll ever meet!! She's always friendly, professional, and truly cares about helping others. She takes the time to answer questions and explain everything in a way that's easy to understand. If you're looking for someone you can trust with your insurance needs, I definitely recommend reaching out to Alyssa!! :)"
We responded:
"You’re the best, Amber! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us.
"
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Sara Sandifer

June 30, 2026

5  out of  5
rating by Sara Sandifer
"My husband and I worked with Alyssa to change our car insurance after our previous policy premium was about to skyrocket. She was very helpful and more than willing to pivot and recreate quotes as we asked for various different options. She made the process very painless and now we have even better coverage!"
We responded:
"Sara, thanks for sharing this! We’re happy Alyssa could help you and your husband explore better insurance options. We appreciate you taking the time to leave a review."
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Corey Rachal

June 30, 2026

5  out of  5
rating by Corey Rachal
"To say I was in a bind is an understatement. Alyssa was amazing! She was very attentive and professional. Any issue I was having she knew exactly what to do and in a timely manner. Could not ask for better customer service. Had a fantastic experience and their services are highly recommended!"
We responded:
"Well we are so blessed to have the opportunity to serve you with your auto insurance and homeowners. You are valuable to our team."
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Diana Turner

June 30, 2026

5  out of  5
rating by Diana Turner
"Peggy's office is the best! When you walk in ask for Ashley! She is the sweetest and always willing to help any way she can! ❤️her"
We responded:
"Thank you for the review and love the 5 Stars. Ashley is wonderful especially in her birthday month.
She is celebrating the entire month of May! "
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Arlie Spears

June 25, 2026

5  out of  5
rating by Arlie Spears
"I'm disappointed having to cancel my insurance with Melissa agent Peggy Sullivan State Farm highly professional personnel of this agency made me feel like family and not just an account number I had to accept another agency to have lower insurance rates to help my financial situation at the time I will try to come back if anything changes with the policy I have now I give Melissa five stars and and also Peggy Sullivan agency the highly professionals definitely walk their talk thank you!!!"
We responded:
"Thank you, Arlie, for your thoughtful review and the five-star rating. We're sorry to hear you had to cancel due to financial reasons, but we truly appreciate your kind words about Melissa and our team. If your situation changes, we'd be happy to welcome you back."
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Blossom Williams

June 24, 2026

5  out of  5
rating by Blossom Williams
"Mrs Kendra and Mrs Janet was so nice and helpful! They even got my kids life insurance at a great price . I wish I could give 10 stars!"
We responded:
"Thanks so much for the 5 Star review. Kendra is amazing and we love that she took such good care of you. We are all excited. Thank you again. "
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Bobete Williams

June 22, 2026

5  out of  5
rating by Bobete Williams
"Ashley was so helpful and patient with me today. She was extremely nice and completely understood my issues and helped me with each one. I went confused and left with a clear sense of understanding. Thank you Ashley."
We responded:
"5 Stars is amazing and exactly what our team shoots for each and every time we interact with our customers! Thank you for recognizing our efforts. We appreciate your help in growing our business. Happy New Year! "
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Lissa Fraction

June 19, 2026

5  out of  5
rating by Lissa Fraction
"I’m very pleased! Kendra was GREAT❣️"
We responded:
"Wow. We absolutely love a 5 Star review. Thank you. Kendra is amazing and our team will be here to help when you need us!
"
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Tassi Lee

June 16, 2026

5  out of  5
rating by Tassi Lee
"Very helpful and kind great experience"
We responded:
"Tassie, thank you for the 5 Star review. Our team gets so excited when they are recognized for our hard work and dedication to the customer. Do not every hesitate to reach out to us for help or questions. Have a fabulous day!"
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Tonya Reeves

June 12, 2026

5  out of  5
rating by Tonya Reeves
"Kristina was extremely helpful and nice. Wonderful customer service."
We responded:
"Thank you very much, Tonya, for taking the time to share your feedback! We are truly glad to hear that Kristina provided you with such helpful and friendly service during your experience. Your support means a great deal to us, and we appreciate your kind words."
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Michelle Higgins

June 12, 2026

5  out of  5
rating by Michelle Higgins
"Ms. Janet assisted us getting car insurance. They're prices were reasonable and with awesome customer service experience. Thank you for all your help."
We responded:
"Thank you, Michelle, for sharing your experience with us. We're glad to hear that Ms. Janet was able to assist you with your car insurance needs and that you found our prices reasonable. We appreciate your feedback and look forward to serving you again in the future."
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jamal brown

June 9, 2026

5  out of  5
rating by jamal brown
"I recently had the pleasure of working with Peggy Sullivan and Janet, and I couldn't be happier with the experience. Both ladies were extremely professional, knowledgeable, and friendly throughout the entire process.

They took the time to explain all of our options and helped us find excellent coverage for two vehicles, life insurance, and renters insurance at very affordable rates. What stood out most was how genuinely helpful and patient they were, making what can sometimes be a stressful process feel simple and easy.

If you're looking for insurance professionals who truly care about their clients and work hard to find the best value, I highly recommend Peggy Sullivan and Janet. Their outstanding customer service and dedication made all the difference. Thank you both for making the experience so smooth and enjoyable!"
We responded:
"Wow! What an amazing review. Our team will be so excited that you recognized our efforts to provide you with remarkable service. You were 100% correct when you mentioned how much we care about our clients. That is our goal! We want to make sure that your cars, personal property and your life are covered. Thank you so very much and have a fabulous day."
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Tiffany Blackman

June 9, 2026

5  out of  5
rating by Tiffany Blackman
"I call State farm and Ms Alissa answered, told her what the problem was, and she said let her make a phone call and she would call me back. She called me back and something was going on with my phone and I decided to call her back and she answered again and we took care of the situation and I am Grateful 🙏🏿🙌🏿❣️"
We responded:
"Tiffany, thank you for the 5 Star Review. Our team is dedicated to providing you with remarkable customer service. We strive each and every day to make our customers happy. Alyssa is amazing and I appreciate how she delivers on our promise. Thank you for giving us exactly the 5 Stars we need to continue to grow..."
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Cherilene Freeman

June 3, 2026

5  out of  5
rating by Cherilene Freeman
"Went in for Renters and Kendra gave me a great deal by adding my auto! So happy I chose this State Farm location!"
We responded:
"Thanks so much for the amazing review, Cherilene! We really appreciate your support here in Monroe . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jenny

June 1, 2026

5  out of  5
rating by Jenny
"Kendra was EXCELLENT!! Would definitely recommend her to anyone!"
We responded:
"Jenny, thank you for the 5 Star review. Kendra has an exceptional personality and our customers love her. Our entire team works hard to go over coverages and make sure our policy fits with what you need. We are here for you so if you need us we are just a phone call away. Have a great day!"
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Brandon Bruce

June 1, 2026

5  out of  5
rating by Brandon Bruce
"Alyssa was so helpful and professional and was able to answer any questions I had about the process. I would highly recommend calling Alyssa regarding any insurance quotes you may need in the future."
We responded:
"Thank you for the great review. You do get special treatment because you are so dear to our heart. We love our customers and will be here to help when you need us. Have a great day."
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Apil KC

May 28, 2026

5  out of  5
rating by Apil KC
"Great experience."
We responded:
"Thank you for sharing your experience with us. We're glad to hear you had a great experience at our insurance agency. If you ever need assistance, feel free to reach out."
Profile photo of Crystal Dorsey

Crystal Dorsey

May 28, 2026

5  out of  5
rating by Crystal Dorsey
"Kendra and Melissa were very helpful."
We responded:
"Thank you, Crystal, for your feedback! We're glad to hear that Kendra and Melissa were able to assist you effectively. Your support means a lot to us."
Profile photo of Brandon Williams

Brandon Williams

May 26, 2026

5  out of  5
rating by Brandon Williams
"Ms Janet was very knowledgeable about explaining to me about the policy I had chose and I am really glad that I chose State farm for my renters insurance and my car insurance thank you for helping me save a good bit of money God bless"
We responded:
"Brandon, thank you for the 5 Star Review. Janet is an amazing team member that goes over and above to make sure she gets the policy that is right for the customer. Our team works together to help when needed. Please give us a call when you need anything. Thank you again!"
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Traveon Brown

May 22, 2026

5  out of  5
rating by Traveon Brown
"Very professional very helpful high in spirit love the energy… Kendra blunt❤️❤️"
We responded:
"Thank you, Traveon, for your kind words! We're glad to hear that Kendra's energy and professionalism made a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future."
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Amir Dayoungin

May 21, 2026

5  out of  5
rating by Amir Dayoungin
"Janet was very helpful and went over everything in detail. Thank you for saving me some money."
We responded:
"Thank you, Amir, for your feedback! We're glad Janet could assist you and help save you some money. If you have any more questions or need further assistance, feel free to reach out."